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Trading in to Back Market? Another option to weigh up
Back Market is a marketplace of refurbishers. Its trade-in passes your device to one of them. Here is how Back Market says that works, what to ask any buyer, and where we fit in. We are a small business in Halifax.
Loota is not connected to Back Market. What we say about Back Market comes from its own public pages, checked on 27-10-2026. Terms change, so read its current ones before you sell.
What Back Market says it does
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Offers from several refurbishers
Back Market says it matches you with the highest offer out of the more than 250 refurbishers it works with.1
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Free, insured shipping
Shipping is free and insured, and you have 21 days to send your device.1
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Direct deposit
Payment is a direct deposit into your bank account.1
Back Market in more detail
| Topic | Back Market |
|---|---|
| How you are paid | Direct deposit into your bank account1 |
| How long it takes | Its steps say a direct deposit within 5 business days; its FAQ says within 6 business days of the refurbisher sending it1 |
| Postage | Free and insured1 |
| How long the offer is held | 21 days1 |
Loota trade-ins are coming soon. Until then, you can shop our tested stock.
Questions to ask any buyer
How and when do I get paid?
Bank transfer, voucher, PayPal and cash all arrive at different speeds. Check which one you are picking.
How long is the price held?
Some buyers hold a price for a few days, others for a few weeks. Post inside that window.
What if they grade it differently?
Find out if they ask you first or just pay the lower price. Then you can decide if it is worth the risk.
Who pays for postage and is it insured?
Check whether postage is free and tracked, and what the terms say about lost parcels.
Is my data wiped?
Whoever buys it, sign out of iCloud or Google and factory reset first.
Buying instead? Here is what you get from Loota
Every item sold on loota.co.uk carries a 12-month Loota warranty. Each item is bench-tested and honestly graded, with battery health written in the listing. Orders go by Royal Mail Tracked. 14 days for a refund, 30 days for store credit.
Common questions
Is Loota a Back Market alternative?
Loota is a small independent UK seller of refurbished tech, and we are getting ready to buy old tech too. Trade-ins are not open yet. For now you can shop with a 12-month warranty.
How does Back Market trade-in pay you?
Back Market says it pays by direct deposit into your bank account. Its page gives 5 and 6 business days in different places, so check the current timing.
How long does a Back Market trade-in offer last?
Back Market says an offer expires after 21 days. You can then run a new assessment, and the new offer may differ.
When can I sell my old tech to Loota?
Trade-ins are coming soon. The shop is open now.
Sources
- Back Market: Trade in your device, checked 27-10-2026