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Decluttr has closed. Here is where to look next
If you came looking for Decluttr, its website says it has closed. Trade-ins are coming soon at Loota, so we cannot buy your tech yet. Here is what to look for in a replacement. We are a small business in Halifax.
Loota is not connected to Decluttr. What we say about Decluttr comes from its own public pages, checked on 27-10-2026. Terms change, so read its current ones before you sell.
What Decluttr says it does
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What Decluttr says
Its website says "Our website has officially closed" and that customer service is still available for active orders.1
Questions to ask any buyer
How and when do I get paid?
Bank transfer, voucher, PayPal and cash all arrive at different speeds. Check which one you are picking.
How long is the price held?
Some buyers hold a price for a few days, others for a few weeks. Post inside that window.
What if they grade it differently?
Find out if they ask you first or just pay the lower price. Then you can decide if it is worth the risk.
Who pays for postage and is it insured?
Check whether postage is free and tracked, and what the terms say about lost parcels.
Is my data wiped?
Whoever buys it, sign out of iCloud or Google and factory reset first.
Buying instead? Here is what you get from Loota
Every item sold on loota.co.uk carries a 12-month Loota warranty. Each item is bench-tested and honestly graded, with battery health written in the listing. Orders go by Royal Mail Tracked. 14 days for a refund, 30 days for store credit.
Common questions
Has Decluttr closed?
Its own website says it has officially closed. It says customer service is still available for active orders.
What are the alternatives to Decluttr?
You could use another trade-in service, sell yourself on a marketplace, or sell to a shop. Our guide to ways to sell old tech in the UK covers the main routes.
Does Loota buy phones, tablets and laptops?
Trade-ins are coming soon. The shop is open now.
Sources
- Decluttr: How it works (site notice), checked 27-10-2026